Winter in Brooklyn, New York

General Questions offers professional web hosting services, reliable reseller hosting and colocation services. We’re in New York, but operate within three data centers: New York, Dallas and Nuremberg (Germany).

We’re local but serving globally! You can host your websites in US or Europe (or both!)

Our central office (NOC) is based in Brooklyn, NY. 

We use best and current server hardware from Dell, Supermicro, Cisco and IBM. We do not recycle SSD disks! Latest CloudLinux CentOS 7.x, cPanel with WHM, Intel processors (2020), SSD (data center edition), ample of DDR4 memory (at least 196 GB of DDR4), reliable offsite backup system and global DNS come with every server! offers 99.5% server uptime and 24/7/365 technical support via email help (at) and Help Center

Resellers provided with 99.9% uptime guarantee. We also offer 24/7/365 emergency-only phone support.

If you wish to host personal websites (blogs, photos etc), you should select “Home NYC“. It’s cheaper but extremely reliable. If you run business oriented website, going to sell products or services, you should select “Unlimited NYC“.

If you wish to resell hosting services and become part of great web hosting community, we do recommend Private Reseller Package: Global Reseller. Reseller servers are extremely reliable and being colocated in Dallas, Texas (central US). All reseller accounts come with own dedicated DNS for extra redundancy. You won’t share your own DNS with anyone!

If you have any questions about our web hosting plans, please don’t hesitate to contact us at any time: sales (at)

Thank you very much for choosing! We normally setup new web hosting accounts same day, Monday to Friday, 6 AM EST – 6 PM EST. If you placed an order on Friday evening, we’ll setup your account on Monday morning. Billing date will be adjusted to reflect this delay.

Private Reseller accounts are being setup within 24-48 hours, Monday to Friday, from 10 AM to 5 PM EST.

If you didn’t hear from us within 1-2 business days, please check your spam folders then contact sales (at) We’ll get back to you ASAP. currently offers following data center locations:

New York: primary location. New 2U Dell or Supermicro servers are colocated in NY with latest (2020) Intel processors, SSD disks (data center edition) and 10 Gbps uplinks. Customers with “HOME NYC” and “UNLIMITED NYC” plans will be hosted in New York (Brooklyn and Staten Island) by default.

Dallas: private resellers (grandfathered plans RS-1 PRO, RS-2 PRO, RS-3 PRO, SD-1, SD-2 and SD-3) and new resellers: “GLOBAL RESELLER” (starting January 1st 2022).

Nuremberg, Germany: private resellers in EU (grandfathered plans RS-1 PRO, RS-2 PRO, RS-3 PRO, SD-1, SD-2 and SD-3) and backup backbone.

All offsite backups are being stored in Germany for extra redundancy and data protection.

Absolutely! We’re local web hosting provider but operate globally. NYC data center networks are optimized for traffic in North America and Europe.

Right now we use GTT Communications, Cogent and Hurricane Electric upstream providers with 99.5% uptime guarantee. All US servers are connected via 10Gbps uplinks.

Private resellers (Global Reseller) and resellers with grandfathered plans (RS-1, RS-2 etc.) are being hosted in Dallas, Texas. This is ideal location for entire North America. Data center has excellent peering with EU and Asia. Uptime is great too: 99.9%

Sure! You can try our web hosting services free of charge for 90 days. Please note: we charge $1 via Credit Card or PayPal in order to verify account holder. $1 fee is refundable within 2 business days. If you activate your trial account via PayPal, we’ll post $1 as credit. However, if you cancel your account within 90-day free trial, we’ll refund $1 back to your PayPal account.

Do you need anything else? Please don’t hesitate to contact us at any time via email: help @ or 24/7/365 Help Center.

We’ll get back to you at once!

Billing Questions

We accept major credit and debit cards, prepaid cards and PayPal. If you select annual subscription, you may also pay by check or by postal money order (Western Union money orders are also accepted).

All payments are in USD. offers $1 refund during 90-day free trial offer. We do not offer refunds after 90 days trial period. 

All services are subscription based. If you wish to avoid future charges, please cancel your account at least 5 days prior renewal cycle.

Sorry, doesn’t accept crypto payments. You can pay your invoices in USD by any credit, debit or prepaid card. We also accept PayPal.