Coney Island, Brooklyn in the morning

24/7 Technical Support

You can reach NYhost at any time via links below.

24/7/365 Help Center
Online Chat (chat icon will be visible MON – FRI 6 AM – 5 PM EST)
Email: operates 24/7/365. We usually respond within 2-4 hours.

Premium Reseller Support

If you have reseller account with, you can reach us via 24/7/365 Help Center or via emergency hotline: 1-646-595-0555. Please have your ticket ID ready when you call.

Sales and Billing

Sales and Billing department operates Monday to Friday, 10 AM to 5 PM EST. You can reach Sales or Billing via Help Center or email:

Network Status Page

You can check network status page and server maintenance schedules via Help Center or Twitter. Help Center is located outside our network and always available.