24/7 Technical Support
24/7/365 Help Center: submit a ticket
Online Chat (chat icon will be visible MON – FRI 6 AM – 5 PM EST).
Network Status, Planned and Emergency Maintenances: NYhost (Telegram channel). You can send your instant messages via Telegram to: NYhosting.
NYhost.net operates 24/7/365. We usually respond within 4 hours.
Premium Reseller Support
If you have private reseller account with NYhost.net, you can reach us via 24/7/365 Help Center or via emergency hotline: 1-646-595-0555. Please have your ticket ID and server name ready when you call.
Abuse issues (spamming, DMCA complaints, malware events etc.) should be logged via 24/7/365 Help Center. Please select “Abuse issue” in “Type of Request”. You may also send abuse report to firstname.lastname@example.org
Network Status Page
You can check network status page and server maintenance schedules via Help Center or Twitter. Help Center is located outside our network and always available. Server status page is also available (we’re currently adding more servers to public monitoring): status.nyhost.net. There you can check server and data center uptime reports.