Coney Island, Brooklyn in the morning


24/7 Technical Support

24/7/365 Help Center: submit a ticket

Online Chat (chat icon will be visible MON – FRI 10 AM – 6 PM EST).
Network Status, Planned and Emergency Maintenances: NYhost (Telegram channel). You can send your instant messages via Telegram to: NYhosting. operates 24/7/365. We usually respond within 4 hours.

Premium Reseller Support

If you have private reseller account with, you can reach us via 24/7/365 Help Center or via emergency hotline: 1-646-595-0555. Please have your ticket ID and server name ready when you call. If you have SD-1, SD-2, SD-3, RS-2, RS-3, Pro Reseller or Global Reseller hosting plan, you can request free mobile number for emergency texts and callbacks. Please note: this service is free and included in your hosting plan. However, you mobile provider may charge extra for each data or voice message.

Abuse department

Abuse issues (spamming, DMCA complaints, malware events etc.) should be logged via 24/7/365 Help Center. Please select “Abuse issue” in “Type of Request”. You may also send abuse report directly to

Network Status Page

You can check network status page and server maintenance schedules via NYhost Status. If you wish to receive any maintenance or emergency notifications, please choose data center then subscribe. You can receive an email or Google Chat. Server status page is always available (we’re currently adding more servers to public monitoring): There you can check server and data center uptime reports.

Sales and Billing

Sales and Billing department operates Monday to Friday, 10 AM to 6 PM EST. You can reach Sales or Billing via Help Center or email:

Social Networks

Telegram (important notifications, discounts and coupons; DMs are welcome via @NYHosting): NYhost

Instagram (pretty cool NYC photos and limited time offers; DMs are welcome): NYhost

Privacy Policy and Data Processing

If you have any questions or concerns about privacy practices with regard to your information, please contact: